1 hour ticket response
Timely assistance is our principal concern and this is why we’ve got a team of accomplished techs who are ready to provide a quick response to any question that you could possibly have. Simply post your customer support ticket from your Web Control Panel and we’ll reply back to you within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute trouble ticket response time.
An Exceptional Help Desk Support Service
We’ve got a team of web hosting support technicians who are prepared to respond to all your requests every time you need support. Most of our client support team representatives have lots of years of experience in the Linux shared packages arena, which means that you can always depend on rapid and accurate answers to your queries.
A User–Friendly Help Center
In the Web Control Panel you’ll find an intuitive Help Center section where you can get quick suggestions on how you can use our services. You can see the answers to your queries in our F.A.Q. database, see more tips in the web hosting account management articles or check the step–by–step video tutorials.