Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help crew is qualified to fast attend to all Linux shared packages clients’ concerns and advise requests. Via our ticketing system, you will be able to submit your inquiry and a support staff fellow member is going to return to you in less than maximum sixty minutes. Basically, practice indicates that the typical answer time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any query you may have connected with our solutions. We have specialists working constantly to deliver help when necessary. You could use the ticket system or send us an e–mail any time, or pick up the phone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a huge know–how base that’s built–into all parts. In each area, you will find a Help control key that will load for you a selection of step–by–step lessons on how to take advantage of a certain feature or complete a selected action. Furthermore, we have made mini seminar training videos to help you get a better idea of the Control Panel’s interface.