Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the intuitive Help section integrated into JoinIndia USA Hosting’s Web Control Panel. It boasts an enormous repository with frequently asked questions and in–depth instructional articles contributed by our skillful client support staff.

  • Top quality support service
  • Educational Videos

  • If you would rather see how an action is completed or how a problem is addressed, rather than just reading about it, take a look at our selection of step–by–step video tutorials. They cover a variety of topics and will help you swiftly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client support service with a sixty–minute support ticket response guarantee. A group of well–trained technicians will be at your disposal to attend to all the questions that you could possibly have. During non–busy hours, a response will be supplied in even less than 20 minutes.