Help and support Channels

  • Video Tutorials

  • Video Classes

  • Our how to video training will assist you with any procedure within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We offer you an intuitive Frequently Answered Questions section where there are various answers to the most frequently asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our customer support crew is present around the clock to provide answers to all of your concerns. You are going to get a reply within maximum 1–hour following your ticket submission.

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Types of Help

  • Shared Hosting Support

  • Shared Hosting Help & Support

  • If you have difficulties employing our Linux shared packages services or want more resources for your sites, just let us know and we’ll give you the best information.

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  • VPS Hosting Support

  • VPS Hosting Help

  • If you have problems managing your SolusVM administration panel, or with any of the free applications your VPS comes pre–installed with, just let us know.

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  • Dedicated Hosting Support

  • Dedicated Web Hosting Assistance

  • If you would like quality guidance from an admin technician or would like to improve the set–up of your dedicated hosting server, just inform us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and simple to use. However, if, at any moment, you require help, you're able to trust in our 24/7 technical support service.
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