Live Chat Support in Shared Hosting
Along with the telephone and ticket support, we offer live chat support too. You will be able to get in touch with us every day, which includes holidays and weekends, and we can give you more information about the Linux shared packages that we supply in case you are not among our customers yet, or about common and billing questions when you already have a user profile. Although for entirely tech issues you'll have to open a trouble ticket to our technical support, as such issues will require more time to be taken care of, you may still get in touch with us through the live chat for some technical info. For example, we will assist you to set up an e-mail address in your email client or troubleshoot a variety of issues, saving you a long time. Even if our phone lines are already off for the day, you can talk to a live person.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as part of our services, which means that if you have any kind of questions regarding our Linux semi-dedicated packages, you are able to get in touch with our customer care team at any time no matter if you have already acquired your account or not. Generally, the chat service is for pre-sales, billing and general questions and difficulties, but we are able to help you with a lot of technical questions as well. We can help you pick the proper package for your websites if you don't have an account yet, we can respond to any billing questions or concerns you could have or we can help you with setting up your new email address on your computer or smart phone - all of this will be done timely as our live chat service is online all day long, each and every day. No matter when you require assistance, you're able to talk with an agent and save a lot of time.