If you have never opened a hosting account or you have changed companies and the new one uses an interface that you have not seen so far, you may become baffled about how to perform a given operation in your account or on your personal computer. This is the reason why, a lot of web hosting companies have set up a knowledge base, which lists the most popular enquiries and issues pertaining to the specific platform they use, instead of including only some generic info. This type of knowledge base will enable you to find the desired information swiftly and effortlessly, so you will not need to dedicate both time and efforts to issues that might require something as elementary as hitting a button or checking a tickbox. Thus, not only can you get stuff done, but you can also get to know a ton of new and relevant details, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared packages that we’re offering feature a detailed knowledge base where you can find everything you may ever need to know about your hosting account. Whether you intend to create a new MySQL database, to redirect a domain name using an .htaccess file or to set up an email account on your PC or mobile phone, you can just check our step-by-step help articles and all the info that you need will be there. When you visit a given section of your Hepsia hosting Control Panel, you can see articles that pertain to the features that you can access through it. If you prefer to see the full archive of articles and get acquainted with all the features that Hepsia offers, or only to read generic info about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our absolute best to encompass any difficulty that you may possibly confront, but if you do not find what you’re seeking, you can always touch base with us, as we’re working 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages come with thorough online technical documentation where you will see info about all the functions that our custom-created Hepsia hosting Control Panel comes with, plus solutions to various questions and complications that you might experience. All user manuals offer detailed instructions, which is the reason why you won’t need to worry about overlooking something in case you want to export a MySQL database, for example. The troubleshooting articles encompass a range of different probable causes of given problems and the solution for each of them, so if you are unable to send emails although you have the right SMTP server settings, for instance, you can quickly discover what the reason may be and recover the problem with two or three clicks of the mouse in your email client. As Hepsia has quite a few features, you will be able to find related articles in each single section. If you’d like to examine all help articles, click on the Help link, which is located in the top right corner of the page.