A 99.9% Server Uptime
The main advantage of developing your own shared hosting platform is that you don’t have to worry about compatibility issues – you set up a special set of software applications in such a way so as to work with a specific set of hardware components. The result is something far more solid and dependable, because there are less possible risks of failure. We have built our cloud hosting platform using tried and trusted hardware elements plus a heavily tweaked version of Security–Enhanced Linux so as to create an incredibly secure and safe home for your personal sites.
That is why, with each of our Linux shared packages plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also built our very own internal network in all our datacenters. Everything is based on enterprise–grade hardware parts delivered by Juniper. And on each router, we’ve installed a firewall with an intricate algorithm to successfully sift all suspicious requests.
Hence, in all our data center facilities – in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is available with all hosting services in every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re dissatisfied with our services, or if you think that they are inadequate, or if you decide that you need to have a Linux VPS hosting packages instead of a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have total control of your domain names even if you delete your web hosting account with us.
24/7 Technical Support
When you run a hosting firm, your technical engineers are of chief importance. That’s why we’ve attentively handpicked a very professional group of technical support engineers, each with many years of training behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All trouble tickets are answered in less than 1 hour and our average response time is below 20 minutes!